Privacy Policy

Last Updated: February 2026

At ClingGem, we value your trust as much as the quality of our Jadeite. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.clinggem.com.

1. Personal Information We Collect

When you make a purchase, we collect the "Order Information" necessary to fulfill your request. This includes your:

• Name, billing address, and shipping address.

• Payment information (processed securely through our third-party encrypted processors).

• Email address and phone number.

2. How We Use Your Personal Information

We use the Order Information generally to:

• Fulfill Orders: Process payments, arrange shipping, and provide invoices or order confirmations.

• Communication: Contact you regarding your order or "Consultations" for exchanges.

• Security: Screen our orders for potential risk or fraud.

3. Sharing Your Personal Information

ClingGem does not, and will never, sell your personal information to third parties. We only share your information with trusted partners to facilitate our business operations. For example:

• Platform: We use Squarespace to power our online store.

• Logistics: We share your address with shipping carriers to ensure delivery.

• Legal: We comply with legal obligations if required by California or Federal law.

4. Data Retention

When you place an order through the Site, we maintain your Order Information for our internal business and tax records unless and until you ask us to delete this information.

5. Your Rights (California Consumer Privacy Act)

As a California-based corporation, we respect your right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Contact Us

For more information about our privacy practices, please contact us at info@clinggem.com.